TrustRadius Blog

Truth in marketing, sales and beyond

The Rise of the Customer-Powered CEO

The SaaS Report recently published their 2018 Top 50 SaaS CEO list. The CEOs were selected based on feedback from employees and industry colleagues, and assessed across areas including integrity, intelligence, energy, company culture, and company growth. As I perused the list, I recognized many leaders that exhibit a key

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B2B review influence

How Do Reviews Influence B2B Buyers?

In the last few years, studies from Northwestern University’s Spiegel Research Center, the Pew Research Center, Bazaarvoice, the Better Business Bureau, and others have shown the influence of online reviews on consumer purchases. The gist: most consumers check reviews before making a purchase, and reviews influence what they decide to

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Building a Strong Brand Through Authentic Advocacy

For a bulletproof brand, authenticity matters Building a brand is not about coming up with the perfect tagline or messaging. It is about creating unique and repeatable experiences that resonate with your target market. It’s the substance of what you have to offer, how you do business, and how others

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TrustRadius Announces 2018 Top Rated Awards for 21 Categories

Congratulations to the latest round of 2018 Top Rated winners! This quarter we covered 21 categories, including ecommerce platforms, help desk software and analytics tools. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are

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